On the record
From two places. Businesses that use our software enter their own details for their booking page. Entries for other businesses are built from public data. Every page says which of the two it is.
Enters and updates its own details.
Shows its services, prices and available appointments.
Book directly with the business.
Overture Maps Foundation, passed on from providers such as Meta, Microsoft and Foursquare, with their date.
Businesses in the trades we serve. A phone number from the source only where the name carries a legal form such as Ltd or PLC.
Call the business or plan your route.
On a booking page, name, address, opening hours, services and prices are typed in by the business in its own account, and changed there.
The wording around them is ours: headings, buttons, the booking prompt, and the title and description search engines show.
For businesses that do not use our software, we build an entry from the public places data of the Overture Maps Foundation. That data is openly licensed and free of charge; we buy no address data. Overture passes on data from other providers, among them Meta, Microsoft and Foursquare. Every entry names the provider its details come from and the date that provider gives for them, however far back it lies. For some businesses that Overture does not list, the details come from the business's own legal notice instead; the section on entries from a legal notice below explains how.
An entry exists for a business of any legal form. What the legal form changes is the phone number. From the source, we show one only where the name of the business carries a legal form in which no person is personally liable, such as a Ltd, LLP or PLC. We read that legal form from the name in the source and do not compare it with a company register. For a sole trader or a partnership, an entry shows a phone number only if the owner has entered it or expressly confirmed it, and the owner can withdraw that at any time. We also leave out branches of chains whose name appears without a legal form at more than 10 places.
In the following countries we currently list only businesses whose name carries such a legal form: France, Poland, Türkiye, United Kingdom.
An entry shows the name, the trade and the address with a map, and a phone number under the conditions above. It shows no website, no opening hours, prices or reviews, no email addresses and no other businesses. It is not listed on our trade pages, in the search on this site or beside our articles, and nobody pays for it — neither for an entry nor for not having one.
Apart from that, the only outside data here is Google reviews, with the rating, the map link and the position on the map that come with them — and those appear only on a business's own website, if it has chosen to show them.
A business missing from a trade page either does not work with us, has not finished its page, does not take bookings online, or has filed its page under another trade or language. Entries built from public data never appear there.
Our lists carry no ratings, no order of merit and no paid placement. A trade page lists businesses alphabetically; a search by place lists them by distance from the place you entered. Neither order judges the businesses.
The distance, the pin on the map beside the results and the map on a business's own booking page are all worked out from the address the business entered, located by OpenStreetMap — or by Google where OpenStreetMap cannot find the building. On an entry from Overture, the map shows the position its source supplies; on an entry from a legal notice, we locate the address through OpenStreetMap.
Reviews appear only on a business's own website, where its plan includes them and the business adds them: either reviews it has entered itself, or its Google reviews. A booking page or an entry here carries none.
A booking page is as current as the business keeps it; we do not check its details and cannot correct them — they belong to the business. An entry is as current as its source. It names the date its provider gives for the details, the Overture release it comes from and the day we took it over. It stays online only as long as the source lists the business, and goes offline with our next update once the source no longer does. An entry from a legal notice names the day we retrieved the notice. We retrieve it again every month; if the notice has gone or no longer names the business, the entry goes offline with our next update.
An entry is not a recommendation, and it does not mean the business works with us. We do not compare it with a company register, and we have not confirmed its address, its phone number or whether the business is still open. Those details appear as the source supplies them — Overture's provider or the business's own legal notice — with their date, and a provider's date can lie years back.
On a booking page, contact the business directly; its details are on its page. On an entry, use “Report this entry” — or, if it is your business, “Is this your business?” to have the entry corrected or removed, or to take it over, free of charge. We handle both, usually within 7 days. For anything else, including a notice that something on this site is unlawful, write to the email address in our imprint.
A business can have its entry removed at any time, free of charge and without giving a reason. Whoever asks confirms the request from their email address; we then look at it and remove the entry, usually within 7 days. Later releases of the source do not bring it back: for that, we keep a key derived from the entry's source ID and from its name with postcode. Copies in our backups and in those of our hosting provider are no longer used and are overwritten as the backups are regularly rotated.
Entries from Overture use the Places data of the Overture Maps Foundation (overturemaps.org). The Overture Maps Foundation and the providers named here have not reviewed the entries on this site and have no connection with plan it now.
Data from Meta, Microsoft, Krick, DAC, and BrightQuery is available under the Community Data License Agreement – Permissive, Version 2.0. Full licence text
Data from AllThePlaces is dedicated to the public domain under CC0 1.0. Full licence text
We have edited this data: we keep businesses in the trades we serve and leave out associations, foundations, pharmacies, medical and therapy practices, public bodies, services without premises of their own, and branches of chains whose name appears without a legal form at more than 10 places. We assign each entry to one of our trades, format addresses and phone numbers, show a phone number from the source only where the name carries a legal form in which no person is personally liable, and leave out websites, email addresses and social media profiles. Where a business has had its entry corrected, its correction replaces the value from the source.
The maps are drawn from OpenStreetMap data (© OpenStreetMap contributors) in the OpenMapTiles format, served by OpenFreeMap. The name, address and phone number of an entry do not come from OpenStreetMap. For an entry from a legal notice, we work out the map position from its address with OpenStreetMap data.
The town in the web address of an entry is the official municipality within whose boundaries the entry's map position lies (in the United Kingdom and Türkiye, the town named in the address). We work it out from official boundary data, credited below; we take nothing else from it.
Overture does not list every business. For a business it does not list, we may take the entry from the business's own website instead: from its legal notice or, where a website has none, from the business and contact details it publishes there. To find a business's website, we also use public directories and map services. Such an entry shows the business name as the website gives it, the address and the trade, and for a business with a legal form in which no person is personally liable also the phone number where the page gives one. It says that its details come from the business's legal notice and on which day we retrieved it.
We keep such an entry only if the page names the business and gives its address. We show the name only as far as it is the business name: where a legal notice adds the name of an owner or managing director, we leave it out. Names of people that a page has to contain, such as owners, managing directors or those responsible for its content, we discard while reading the page: we do not store them and never show them, unless a name is part of the business name itself. In the United Kingdom the page must also give the address of the business itself; a registered office alone is not enough. Elsewhere we take the address that the page gives for the business. We take no email addresses and nothing else from the website, and the entry shows no website. We work out the map position from the address with OpenStreetMap data.
We retrieve each of these pages again every month. We read only the home page and at most two further pages: the legal notice or a page with business or contact details or about the business. From each website we request one page at a time, wait at least 1 second after each request and follow its robots.txt. We retrieve from at most 12 websites at the same time, and from no more than 2 at the same server address. Our retrieval identifies itself as plan-it-now-directory; if a website excludes it in its robots.txt, we stop retrieving it, and its entry goes offline with our next update. Like any other entry, it can be corrected or removed from the entry itself.
This is our privacy information for people whose business has an entry here. The same text is part of our privacy policy.
plan it now (plan-it-now.com) is a brand of SavePaperwork. Besides the booking pages of businesses that use our software, plan it now shows entries for other businesses, built from public data: for companies as well as for sole traders and partnerships. Anyone can report an entry, and a business can have its entry corrected or removed, or take it over. This section is our privacy information for the people these entries concern (Art. 14 GDPR). The same text appears on the page “Where the data comes from” on plan-it-now.com.
Entries currently come from these countries: Austria, Belgium, France, Germany, Italy, Netherlands, Poland, Spain, Switzerland, Türkiye, United Kingdom.
Controller: the operator of SavePaperwork. You will find the name and contact details in our imprint. For any question about these entries, including your rights, please write to the e-mail address given there with the subject “Data protection”.
An entry names a business, its trade and its address. Where one person or a partnership runs the business, these details relate to people and are personal data; the same applies where a company name contains the name of a person. This information therefore covers every entry, whatever the legal form of the business.
Source: the Places data of the Overture Maps Foundation (overturemaps.org), a publicly accessible dataset under open licences that passes on data from providers such as Meta, Microsoft, Foursquare and AllThePlaces. Each entry names its provider and the date that provider gives for its details. Categories of data: name of the business, trade, address with map position, provider and its date. For a company whose name carries a legal form in which no person is personally liable, the entry also shows a phone number from the source. From sole traders and partnerships we take over no phone number; their entry shows one only if the owner has entered it or expressly confirmed it. Internally we also keep the identifiers of the entry in the source, the legal form we read from the name and keys derived from name and postcode.
Some entries do not come from Overture but from the business's own website: from the legal notice that a business has to publish by law, or from the business and contact details it publishes there. From those pages we take the business name, the legal form where the name carries one, the trade and the address, and for a business with a legal form in which no person is personally liable also a phone number, mobile numbers included. We retrieve those pages once a month. For a sole trader the business name can be the person's own name. Other names of people on the page, for example of owners, managing directors or those responsible for the content, and e-mail addresses are discarded while the page is read; we do not store them, unless a name is part of the business name itself. The source of these details is the business's own website, a publicly accessible source (Art. 14 para. 2 lit. f GDPR). To find a business's website, we also use public directories and map services. We work out the map position from the address with OpenStreetMap data.
Purposes: people should be able to find and reach a business, and we run plan it now as an overview of local businesses. Legal basis: Art. 6 para. 1 lit. f GDPR. Our legitimate interests are these: we want as many people as possible to find plan it now, and we want businesses to get to know our booking software through their entry, which offers them to take it over free of charge; a business that uses our software gets a booking page. People looking for a business have an interest in finding its address, and a business has an interest in being found where its details are public anyway. We have weighed these interests against yours and limit an entry to what is needed: no phone number of a sole trader or partnership without the owner's own consent, no e-mail address, no website, no photos, no reviews and no list or search on this site that contains the entry.
Recipients: anyone who opens an entry, including search engines, to which our sitemap announces entries; our hosting and e-mail provider in Germany, which processes the data on our behalf; and, for entries taken from a business's own website, komoot's geocoding service Photon. It receives only the address, without a name, so that we can work out the map position. If someone plans a route from an entry, their browser passes the name and address of the business to the map service. We do not sell the data and pass it on to no one else. We do not transfer it to countries outside the EU or the EEA.
We do not write to each business individually. The entries concern several hundred thousand businesses in several countries, the source changes every month and some of its details are years old, so many letters would reach businesses that no longer exist. That effort would be out of proportion to the effect of an entry: it shows only details that are public anyway, and any business can have it removed at any time. We therefore publish this information instead and have documented our assessment (Art. 14 para. 5 lit. b GDPR).
Storage period: an entry stays online only as long as the source lists the business. If we have not been able to update our data for 45 days, it goes offline by itself. If a business has its entry removed or objects to it, we delete the entry. We then keep only keys derived from its identifiers in the source and from its name with postcode, so that a later release of the source does not bring it back, and we keep these keys for as long as the removal stands. We cannot change the public source data itself. We skip every entry whose key is blocked when we build our monthly working copy and again when we import it; working copies made before the removal are replaced within the next two monthly updates. Copies in our backups and in those of our hosting provider are no longer used and are overwritten as the backups are regularly rotated.
Your rights: you can ask us whether and which data about you we process (Art. 15 GDPR), have incorrect data corrected (Art. 16 GDPR), and have data erased (Art. 17 GDPR) or its processing restricted (Art. 18 GDPR). On an entry, use “Is this your business?”; for anything else, write to the e-mail address in our imprint. We usually handle a request within 7 days and always within one month. You can also complain to a data protection supervisory authority, in particular in the EU member state where you live or work or where you consider the infringement to have taken place (Art. 77 GDPR).
The supervisory authority responsible for us is Bayerisches Landesamt für Datenschutzaufsicht (BayLDA). In the EU countries from which our entries come, you can also turn to these supervisory authorities:
You can object at any time to the entry about your business (Art. 21 GDPR). You do not have to give reasons: we remove the entry, usually within 7 days, and keep it from coming back. Use “Is this your business?” on the entry and choose “Remove”, or write to the e-mail address in our imprint with the link to the entry.
We assign each entry to one of our trades automatically and read its legal form from the name; the legal form only decides whether an entry shows a phone number from the source. We take no decision based solely on automated processing that has legal effects on you or similarly significantly affects you (Art. 22 GDPR), and we do not build profiles.
When you report an entry, we process the reason you choose, your optional text and, if you give one, the link to another entry. We do not ask for your name or e-mail address and store no IP address with the report; our server uses your IP address only briefly, to limit repeated reports. Legal basis: Art. 6 para. 1 lit. f GDPR, our interest in correct entries. We delete the report 90 days after we have handled it. Copies in our backups and in those of our hosting provider are no longer used and are overwritten as the backups are regularly rotated.
When you send a request, we process your e-mail address, the entry concerned, what you ask for, the changes you propose and your statement that the business is yours or that you act for it. We send a confirmation link to the address, look at the confirmed request and send you the result at the same address. Legal basis: Art. 6 para. 1 lit. f GDPR, our interest in changing an entry only at the request of the business; where you exercise a right under the GDPR, Art. 6 para. 1 lit. c GDPR in conjunction with Art. 12 GDPR. If the business is run by one person or a partnership, its entry shows a phone number only if the owner enters it or expressly confirms it. We store that consent with its date and time (Art. 6 para. 1 lit. a GDPR). It can be withdrawn at any time; the entry then shows no phone number. After a withdrawal we delete the number at once. As proof of the consent we keep, on the basis of Art. 6 para. 1 lit. c GDPR in conjunction with Art. 7 para. 1 GDPR, only a record of when it was given and when it was withdrawn. We delete that record 3 years after the end of the year in which the consent was withdrawn. An unconfirmed request is deleted 72 hours after it was sent. We delete your e-mail address 30 days, and the rest of the request 90 days, after we have handled it. If you take an entry over, we keep two things for as long as you maintain the entry, so that we recognise a later request from you: a key derived from your e-mail address, and the domain of that address. The domain also shows whether your address matched the business's website when you took the entry over. We do not keep the address itself. Copies in our backups and in those of our hosting provider are no longer used and are overwritten as the backups are regularly rotated.
We protect both forms with ALTCHA, a method against automated submissions that runs in your browser and on our server without any third-party service. The notice that a new report or request has arrived reaches us without any personal data.
If you are in the United Kingdom: the UK GDPR and the Data Protection Act 2018 apply as well, with the same articles and the same rights as described above. If you want to complain about how we handle data about you, please write to us first at the e-mail address in our imprint; we acknowledge your complaint within 30 days and tell you the outcome. You can also complain to the Information Commissioner's Office (ico.org.uk).
For businesses
Your business on plan it now: choose your software, set up your booking page and enable online booking. No commission on appointments.